Privacy Policy
Introduction
Welcome to Optimal It Solution Private Limited. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, shipping address, billing address, phone number, and payment information when you create an account or place an order.
- Order Information: Details of products you purchase, including order history and payment details.
- Technical Data: IP address, browser type, operating system, and other technical data when you visit our website.
- Cookies: Small files stored on your device that help us recognize your preferences and optimize your shopping experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, returns, and customer service.
- Account Management: To manage your account, including password resets, login, and account settings.
- Communication: To send you updates, promotions, and important information about your orders and account.
- Website Improvement: To analyze website usage and improve our services, user experience, and product offerings.
- Security: To protect our website, customers, and company from fraud and unauthorized access
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and managing marketing campaigns.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may update or correct your personal information by logging into your account.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe link in our emails.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your shopping experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Optimal It Solution Private Limited
Email: Optimalitsolutionspvtltd@gmail.com
Address: 4TH FLOOR, OFFICE NO 401 Sai Chambers Narsi Natha Street Katha Bazar Mumbai, 400009